Terms of Service

This Terms of Service agreement ("Agreement") is a legally binding contract between you ("User") and Brighter Days Advisory LLC, a Texas limited liability company doing business as Kelsey Quality ("Company," "Kelsey Quality," "we," "us," or "our").

BY CREATING AN ACCOUNT, LOGGING IN VIA GOOGLE, OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT.

1. ELIGIBILITY

You represent and warrant that you are at least eighteen (18) years of age.

2. USER CONTENT (DOCUMENTS)

You retain all ownership rights to the documents you connect via Google Drive. You grant Company a limited license to process document content solely to provide compliance scanning results. We access your documents in read-only mode, analyze content in-flight, and do not store your document text.

3. INTELLECTUAL PROPERTY WARRANTY

You represent and warrant that you have the legal right to grant read-only access to the documents in your connected Google Drive folder. You agree that your use of the Service will not violate the intellectual property rights of any third party.

4. OUTPUT OWNERSHIP

Subject to payment of applicable fees and compliance with third-party AI provider terms, Company assigns to you all rights to the compliance scan results, gap reports, and remediation guidance generated by the Service based on your documents.

5. REFUNDS

The free compliance scan is provided at no cost. For paid reports, you may request a refund within 14 days of purchase. Refund requests can be submitted by contacting support@kelseyqms.com. Refunds are processed by our payment provider, Paddle, and returned to your original payment method. After the 14-day window, no refunds or credits will be issued.

6. INDEMNIFICATION

You agree to defend and indemnify Company from any claims, damages, or legal fees arising from your use of the Service or your violation of third-party intellectual property rights.

7. BINDING ARBITRATION

Any dispute shall be settled by binding arbitration in Texas under the rules of the American Arbitration Association. You waive the right to participate in class actions.

8. GOVERNING LAW

This Agreement is governed by the laws of the State of Texas, without regard to conflict of law principles.

9. MODIFICATIONS

We reserve the right to modify these Terms at any time. We will provide notice of material changes via email at least thirty (30) days in advance. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms.

10. SEVERABILITY

If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

11. AI PROVIDER TERMS

We use Anthropic Claude to analyze your documents against regulatory requirements. Output ownership and usage rights are subject to the applicable terms of service of Anthropic.

12. CONTACT

For questions regarding these Terms, contact us at: support@kelseyqms.com